In-store:
- Go to your local PetSmart store.
- When you’re ready to pay, give your gift voucher to the cashier.
- The cashier will scan your gift voucher and apply the balance to your purchase.
- If your gift voucher doesn’t cover the full amount of your purchase, you’ll need to pay the remaining balance with another form of payment.
Online:
- Go to the PetSmart website and add the items you want to purchase to your cart.
- When you’re ready to check out, go to your cart and click “Proceed to Checkout.”
- Enter your shipping and billing information.
- In the “Payment Details” section, enter your gift voucher number and PIN.
- Click “Review Order” and then “Place Order.”
- Gift cards can be purchased and redeemed at PetSmart retail locations in the United States and online at petsmart.com.
- Gift cards are non-refundable and cannot be redeemed for cash, except where required by law.
- Gift cards can be used to purchase merchandise, services, and gift cards at PetSmart.
- Gift cards do not expire and have no fees.
- A maximum of five gift cards can be redeemed per order.
- Gift cards are not valid on auto ship orders.
- Purchases of gift cards are not eligible for Treats points.
- Merchandise Return cards are valid in-store only and cannot be used to purchase items online.
- The maximum value that can be associated with any one gift card is five hundred dollars ($500.00).
- Total purchases of gift cards for any one individual may not exceed ten thousand dollars ($10,000.00) in one calendar day.
- Gift cards cannot be resold or transferred for value.
- Gift cards are void if resold or transferred for value.
- Gift cards are issued by PetSmart, LLC.
- Gift cards are the property of PetSmart, LLC and may be used only in accordance with these terms and conditions.
- PetSmart, LLC reserves the right to modify or cancel these terms and conditions at any time without notice.
- PetSmart is not responsible for lost or stolen gift cards.
- If your gift card is lost or stolen, please contact PetSmart customer service immediately at 1-800-PET-MART.
- If you have any questions or concerns about your PetSmart gift card, please contact customer service at 1-800-PET-MART.