In-store:
- Visit any Crate and Barrel store in the USA.
- Present your gift card to the cashier at checkout.
- The cashier will scan your gift card and deduct the purchase amount from your balance.
- You may pay any remaining balance with cash, credit, or debit card.
Online:
- Go to the Crate and Barrel website and add the items you wish to purchase to your cart.
- Proceed to checkout and enter your gift card number and PIN in the designated fields.
- Click “Apply” and your gift card balance will be deducted from your total.
- Pay any remaining balance with cash, credit, or debit card.
By phone:
- Call Crate and Barrel customer service at 1-800-967-6696.
- Provide the customer service representative with your gift card number and PIN.
- The representative will process your order and take payment for any remaining balance.